Ultralytics Cloud Training Starts but Shows No Progress and Then Disconnects

Support Ultraltyics Platform
1

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Dear Ultralytics Support Team,

I am encountering an issue with Ultralytics Cloud training.

The training job behavior is as follows:

  1. I click “Start Training”

  2. The job initializes successfully

  3. No training progress or logs appear

  4. After some time, the status changes to Disconnected

  5. Final progress remains at 0%

This behavior is consistent across multiple models.

Configuration details:

  • Model: YOLOv8n / YOLOv11n

  • Task: Detection

  • Epochs: 100

  • Sufficient account balance available

  • Training initiated via Ultralytics Cloud

Could you please review the backend logs for my account and advise on the root cause?

Thank you for your assistance.

2

I would suggest trying out Ultralytics Platform

It’s more stable. We can arrange for migration of your HUB credits once you create an account.

3

Dear Ultralytics Team,

Thank you for the recommendation.

I have created an account on the Ultralytics Platform. Please proceed with the migration of my existing HUB credits to the new platform.

Ultralytic account: sic guppy email: sicguppy23@gmail.com

Thank you for your assistance.

4

Thanks for the update. We have migrated your credits to Platform. You can try training now. You can download your dataset from HUB and upload it to Platform ss zip and it should be imported with labels.

5

Noted and thank you.