# I subscribed ultralytics pro plan but still free user

**URL:** <https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119>\
**Category:** Ultraltyics Platform\
**Created:** [July 15, 2026, 2:54pm UTC](https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119 "2026-07-15T14:54:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![daniel\_private20](https://sea1.discourse-cdn.com/flex001/user_avatar/community.ultralytics.com/daniel_private20/32/277_2.png) [@daniel\_private20](https://community.ultralytics.com/u/daniel_private20)\
**Post date:** [July 15, 2026, 2:54pm UTC](https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119/1 "2026-07-15T14:54:29Z")

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![Screenshot_20260715_235038_Samsung Notes](https://us1.discourse-cdn.com/flex001/uploads/ultralytics1/original/2X/4/460403bb3d8ef1b088bd453d337bb6175b307c97.jpeg)

To use ultralyrics more efficient, I payed $29 for subscription of ultralytics pro plan. But still showing as I’m free plan user.

What I did

1.refreshed n sign out n sign in

1. Checked that I have invoice n receipt on Gmail
2. Bank account actually payed money for pro plan

My mail is [ohdaniel7@gmail.com](mailto:ohdaniel7@gmail.com) 🙂

Hope it sort it out:)

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**Author:** ![Toxite](https://sea1.discourse-cdn.com/flex001/user_avatar/community.ultralytics.com/toxite/32/123_2.png) [@Toxite](https://community.ultralytics.com/u/Toxite)\
**Post date:** [July 16, 2026, 10:33am UTC](https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119/2 "2026-07-16T10:33:10Z")

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Hello.

The plan upgrade was applied to your team account. You can switch the account using the account switcher.