# Ultraltyics Platform

**URL:** https://community.ultralytics.com/c/support/platform/13.md

[Latest](https://community.ultralytics.com/latest.md) · [Categories](https://community.ultralytics.com/categories.md) · [Tags](https://community.ultralytics.com/tags.md)

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## [About the Ultraltyics Platform category](https://community.ultralytics.com/t/about-the-ultraltyics-platform-category/24)

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**Author:** [@UltraBot](https://community.ultralytics.com/u/UltraBot)\
**Replies:** 0\
**Last updated:** [June 13, 2024, 11:04pm UTC](https://community.ultralytics.com/t/about-the-ultraltyics-platform-category/24 "2024-06-13T23:04:44Z")

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Ultralytics Platform is an end-to-end platform for building production-ready computer vision models. This is the place to visit if you run into any issues or have any questions.

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## [Object detection training fails on Ultralytics HUB with polygon dataset from Roboflow](https://community.ultralytics.com/t/object-detection-training-fails-on-ultralytics-hub-with-polygon-dataset-from-roboflow/2272)

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**Author:** [@Syed\_Shakil\_Mahmud](https://community.ultralytics.com/u/Syed_Shakil_Mahmud)\
**Replies:** 3\
**Last updated:** [October 21, 2026, 7:56am UTC](https://community.ultralytics.com/t/object-detection-training-fails-on-ultralytics-hub-with-polygon-dataset-from-roboflow/2272 "2026-10-21T07:56:25Z")

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Hi everyone, I exported a zipper dataset from Roboflow using polygon annotations and uploaded it directly to platform.ultralytics.com. Interestingly, I can successfully train Instance Segmentation and Classification mo…

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## [When using Platform deployment, intermittently, returned predictions contain false positives](https://community.ultralytics.com/t/when-using-platform-deployment-intermittently-returned-predictions-contain-false-positives/2241)

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**Author:** [@stevem](https://community.ultralytics.com/u/stevem)\
**Replies:** 3\
**Last updated:** [September 27, 2026, 1:09am UTC](https://community.ultralytics.com/t/when-using-platform-deployment-intermittently-returned-predictions-contain-false-positives/2241 "2026-09-27T01:09:44Z")

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Hi, I am using the Platform Deployment of a model that I have created. (Model is custom trained based on Yolo26s-seg 8.4.163) Intermittently, I have found that the Endpoint returns a false positive prediction. When I…

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## [Dataset processing stuck at 95%](https://community.ultralytics.com/t/dataset-processing-stuck-at-95/2225)

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**Author:** [@Arona\_Anderson](https://community.ultralytics.com/u/Arona_Anderson)\
**Replies:** 5\
**Last updated:** [September 20, 2026, 1:24pm UTC](https://community.ultralytics.com/t/dataset-processing-stuck-at-95/2225 "2026-09-20T13:24:19Z")

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My Dataset is stuck, it is at 95% processing. This started when trying to add more images to my existing dataset. I have refreshed the page, logged out and back in. I have event ried making a new dataset and uploading …

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## [Export NDJSON doens't keep original filenames](https://community.ultralytics.com/t/export-ndjson-doenst-keep-original-filenames/2205)

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**Author:** [@puccj](https://community.ultralytics.com/u/puccj)\
**Replies:** 2\
**Last updated:** [September 4, 2026, 9:05am UTC](https://community.ultralytics.com/t/export-ndjson-doenst-keep-original-filenames/2205 "2026-09-04T09:05:57Z")

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Hello, I am using ultralytics platform to edit annotations in a dataset. I can download the annotation via the button on the top-right, which exports a .ndjson file. The file contains images’ names (“file”=…) and their …

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## [I subscribed ultralytics pro plan but still free user](https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119)

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**Author:** [@daniel\_private20](https://community.ultralytics.com/u/daniel_private20)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 10:33am UTC](https://community.ultralytics.com/t/i-subscribed-ultralytics-pro-plan-but-still-free-user/2119 "2026-07-16T10:33:10Z")

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To use ultralyrics more efficient, I payed $29 for subscription of ultralytics pro plan. But still showing as I’m free plan user. What I did 1.refreshed n sign out n sign in Checked that I have invoice n receipt o…

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## [Exporting the RKNN model after training on the official platform failed.](https://community.ultralytics.com/t/exporting-the-rknn-model-after-training-on-the-official-platform-failed/1950)

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**Author:** [@jackyuan](https://community.ultralytics.com/u/jackyuan)\
**Replies:** 2\
**Last updated:** [May 3, 2026, 2:58pm UTC](https://community.ultralytics.com/t/exporting-the-rknn-model-after-training-on-the-official-platform-failed/1950 "2026-05-03T14:58:19Z")

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## [Ultralytics platform](https://community.ultralytics.com/t/ultralytics-platform/1911)

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**Author:** [@Miguel\_Wisintainer](https://community.ultralytics.com/u/Miguel_Wisintainer)\
**Replies:** 6\
**Last updated:** [April 5, 2026, 1:58am UTC](https://community.ultralytics.com/t/ultralytics-platform/1911 "2026-04-05T01:58:27Z")

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Hi, I am using ultralytics platform to train my monkey database class, using the YOLO8N–CLS, all going well, i can test the ultralytics predict to certify the correct train and after converted to my SG2002 hardware, a…

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## [Dataset upload stuck in Processing. Platform became unusable](https://community.ultralytics.com/t/dataset-upload-stuck-in-processing-platform-became-unusable/1795)

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**Author:** [@Alex\_Motion](https://community.ultralytics.com/u/Alex_Motion)\
**Replies:** 7\
**Last updated:** [March 10, 2026, 12:48am UTC](https://community.ultralytics.com/t/dataset-upload-stuck-in-processing-platform-became-unusable/1795 "2026-03-10T00:48:04Z")

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Hi, I uploaded multiple videos to create a dataset on Ultralytics Platform. During the upload, several red error messages appeared and the dataset moved into Processing. After that point, my account entered a broken s…

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## [Ultralytics Cloud Training Starts but Shows No Progress and Then Disconnects](https://community.ultralytics.com/t/ultralytics-cloud-training-starts-but-shows-no-progress-and-then-disconnects/1841)

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**Author:** [@sic\_guppy](https://community.ultralytics.com/u/sic_guppy)\
**Replies:** 4\
**Last updated:** [March 6, 2026, 12:54am UTC](https://community.ultralytics.com/t/ultralytics-cloud-training-starts-but-shows-no-progress-and-then-disconnects/1841 "2026-03-06T00:54:42Z")

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Dear Ultralytics Support Team, I am encountering an issue with Ultralytics Cloud training. The training job behavior is as follows: I click “Start Training” The job initializes successfully No training p…

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## [Training Problem](https://community.ultralytics.com/t/training-problem/1823)

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**Author:** [@Abir](https://community.ultralytics.com/u/Abir)\
**Replies:** 7\
**Last updated:** [March 1, 2026, 3:25pm UTC](https://community.ultralytics.com/t/training-problem/1823 "2026-03-01T15:25:17Z")

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Hello, I am trying to train my YOLO11s model for object detection using my imported dataset on the Ultralytics platform, but I keep receiving the same error message. Could someone please tell me how I can resolve this …

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## [Using Ultralytics Plaform, plans other than "free" are not available, mention "Coming Soon". Normal?](https://community.ultralytics.com/t/using-ultralytics-plaform-plans-other-than-free-are-not-available-mention-coming-soon-normal/1819)

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**Author:** [@Chibbs](https://community.ultralytics.com/u/Chibbs)\
**Replies:** 5\
**Last updated:** [February 27, 2026, 1:40pm UTC](https://community.ultralytics.com/t/using-ultralytics-plaform-plans-other-than-free-are-not-available-mention-coming-soon-normal/1819 "2026-02-27T13:40:23Z")

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Using Ultralytics Plaform, plans other than “free” are not available, mention “Coming Soon”. Is this expected behavior? When would the paid plans be available?

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## [What types of data are supported by the Ultralytics platform?](https://community.ultralytics.com/t/what-types-of-data-are-supported-by-the-ultralytics-platform/1828)

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**Author:** [@Abir](https://community.ultralytics.com/u/Abir)\
**Replies:** 1\
**Last updated:** [February 25, 2026, 11:59am UTC](https://community.ultralytics.com/t/what-types-of-data-are-supported-by-the-ultralytics-platform/1828 "2026-02-25T11:59:57Z")

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Hello, I would like to know if it is possible to train YOLO models on other types of data, such as multispectral, hyperspectral, or LiDAR images. Can these types of datasets be imported into the Ultralytics platform, a…

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## [Ultralytics Platform Configuration and HEF Model Export](https://community.ultralytics.com/t/ultralytics-platform-configuration-and-hef-model-export/1822)

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**Author:** [@dj3000](https://community.ultralytics.com/u/dj3000)\
**Replies:** 3\
**Last updated:** [February 24, 2026, 11:56am UTC](https://community.ultralytics.com/t/ultralytics-platform-configuration-and-hef-model-export/1822 "2026-02-24T11:56:14Z")

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Hi All, I am very interested in using the cloud-based Ultralytics platform, where I can upload my dataset and use cloud-based resources to train a model. However, I have a few questions: Are there any video examples …

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## [How to export/share labels for annotation?](https://community.ultralytics.com/t/how-to-export-share-labels-for-annotation/1817)

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**Author:** [@dtzx](https://community.ultralytics.com/u/dtzx)\
**Replies:** 6\
**Last updated:** [February 24, 2026, 6:48am UTC](https://community.ultralytics.com/t/how-to-export-share-labels-for-annotation/1817 "2026-02-24T06:48:44Z")

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I have an unlabeled dataset for an oriented bounding box model with 11 labels. I’ve partitioned it into k pieces, each to be sent to a different annotator. I can distribute a zip file and follow the documented YAML stru…

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## [Ultralytics Platform: what's the folder structure to import images and annotations using NDJSON file?](https://community.ultralytics.com/t/ultralytics-platform-whats-the-folder-structure-to-import-images-and-annotations-using-ndjson-file/1820)

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**Author:** [@Chibbs](https://community.ultralytics.com/u/Chibbs)\
**Replies:** 3\
**Last updated:** [February 23, 2026, 4:32pm UTC](https://community.ultralytics.com/t/ultralytics-platform-whats-the-folder-structure-to-import-images-and-annotations-using-ndjson-file/1820 "2026-02-23T16:32:00Z")

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(Using Ultralytics Platform) This documentation url: Datasets - Ultralytics YOLO Docs mentions the structure needed to import images and yolo based annotations. Can we import images and NDJSON annotations with a simila…

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## [How do you download your dataset in Ultralytics Platform?](https://community.ultralytics.com/t/how-do-you-download-your-dataset-in-ultralytics-platform/1818)

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**Author:** [@Chibbs](https://community.ultralytics.com/u/Chibbs)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 7:01am UTC](https://community.ultralytics.com/t/how-do-you-download-your-dataset-in-ultralytics-platform/1818 "2026-02-23T07:01:47Z")

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How do you download your dataset in Ultralytics Platform? I noticed this is a feature that was added in 2024 in Ultralytics HUB, but it does not seem to be available in Ultralytics Platform.

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## [Ultralytics Platform: can we export annotation data in any other format other than NDJSON?](https://community.ultralytics.com/t/ultralytics-platform-can-we-export-annotation-data-in-any-other-format-other-than-ndjson/1821)

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**Author:** [@Chibbs](https://community.ultralytics.com/u/Chibbs)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 7:00am UTC](https://community.ultralytics.com/t/ultralytics-platform-can-we-export-annotation-data-in-any-other-format-other-than-ndjson/1821 "2026-02-23T07:00:35Z")

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(Using Ultralytics Platform) Can we export annotation data in any other format other than NDJSON? I’d like to export annotations data in yolo format. Is this possible?
